This website is monitored periodically to address and fix quality and compatibility issues around the following parameters:

  • Performance – page download time is monitored, and pages are optimised for a range of network connections.
  • Functionality – all modules of the website are tested for functionality, including the search, the feedback form, the “Find on this site” helper and the links to online services.
  • Broken links – the website is checked monthly with an automated link checker so that no broken links or links to unavailable pages remain.
  • Traffic analysis – site traffic is analysed to understand usage patterns and improve the website. No personal information is collected (see the Privacy Policy).
  • Feedback – feedback received from visitors is reviewed and acted on within the time stated on the feedback page.
  • Availability and security – server uptime, security events and backup jobs are monitored by the hosting team, as described in the Website Security Policy.
  • Accessibility and standards – the website is checked against GIGW 3.0 and WCAG 2.1 Level AA after every significant change and at least once a year.

The Web Information Manager is responsible for monitoring and for ensuring that identified issues are fixed.